Refund policy
Return & Refund Policy
At FITTING, we want you to love your purchase. If you are not completely satisfied with your order, we are here to help.
Returns
- We accept returns within 7 days of receiving your order.
- Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
- Products that show signs of wear, damage, or alteration will not be accepted.
Exchange Policy
- Size exchanges are available if the requested size is in stock.
- Customers are responsible for ensuring the correct size is selected before placing an order.
- Exchange requests must be submitted within 7 days of delivery.
Refunds
- Refunds are only processed for approved return cases.
- Once we receive and inspect your returned item, we will notify you about the refund approval.
- Approved refunds will be processed through the original payment method or store credit (depending on availability).
Non-Returnable Items
- Items purchased on sale or special promotions may not be eligible for return.
- Customized or altered products cannot be returned.
Return Shipping
- Return shipping charges may apply unless the product received is damaged, defective, or incorrect.
- Customers must contact our support team before sending any return.
Contact Us
For any return or exchange request, please contact our customer support team with your order details.
Thank you for choosing FITTING — where comfort meets effortless style. ✨